I am a Senior Product Leader with success in delivering complex enterprise software and cloud products to achieve significant revenue. I solve today’s business problems with technology and the latest Agile development methodologies. I focus on increasing global sales and services, lowering support costs, and delivering a premier product experience. I provide complete product management from inception to end of life.
My expertise includes:
Product Management | Product Marketing | Product Owner | Technical Product Management | Enterprise Software | Roadmaps | Scaled Agile Development | Internet of Things (IoT) | Cloud Technologies | SaaS | IaaS | PaaS | Cross Functional Team Leadership | Analytics | Feature Prioritization | Scaled Agile Framework (SAFe) Certified Program Consultant | Business Process Definition | CRM | Leadership | Service Delivery | Managed Services | Market Research | Strategy | Strategic Planning and Execution | UX Design
• $40M+ increase in annual revenue and reduced Service Request resolution time by 20% by successfully delivering cross platform automated ‘call home’ technology for IBM
• $2M+ annual savings in development costs by consolidating six separate call home solutions into a single cross-platform common solution.
• 610k (from 9k) increase in customer installations by effectively leading global, matrix managed, cross functional teams.
• $20M in revenue by enabling Sales teams with upsell opportunities.